Helpful answers to our most frequently asked membership questions

Q. How long is my membership valid?
Your membership if valid for one full year from the time of purchase.

Q. How can I purchase or renew a zoo membership?
We offer four easy options:

1. Online - just fill out the appropriate information on our online membership application.
2. By phone - call the Potawatomi Zoological Society at (574) 288-4639 Monday - Friday from 8:30 a.m. – 4:30 p.m. Purchases by phone will be accepted with a MasterCard or Visa.
3. We can also mail a brochure/application to you. Just fill out the information on the brochure request form and return it by mail.
4. Print and complete the online membership application and fax it to (574) 289-3776.

Q. How old must I be to have a membership in my name?
You must be at least 18 years or older to have a membership in your name.

Q. How long will it take to receive my membership cards?
If you submit your application by mail, fax, online or by phone, your membership will be processed and mailed to you within seven to ten business days.

Q. How many cards will I receive?
Two. Please allow 7-10 business days for processing zoo memberships.

Q. Can I loan out my membership card to a family member or friend?
No, your membership card(s) and associated privileges are not transferable to any other individual. Your membership has a tremendous value. To protect the rights of our members, we will ask to see your photo ID, such as a driver's license, at the time of your visit.

Q. What do I do if I lose my membership card?
Call the Potawatomi Zoological Society at (574) 288-4639 to report lost cards. There is a $5.00 fee for replacement cards.